Archive for January 25th, 2007
PR Can’t Make up for Poor Service
Have you ever noticed that some companies who work hard to get your business think their job is done once they have you as a customer? Some of them are especially nasty to people who are “locked in.” Tonight I’m thinking of lenders, Wells Fargo in particular. I’ve made a vow that no one in [...]
Posted: January 25th, 2007 under customer service, marketing, public relations.
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