Archive for May 15th, 2008
Let customer comments guide your service and your marketing
Yesterday I went in search of a file that should have been in a box of paperwork from 2005. I didn’t find the file I was hunting, but I found a folder full of feedback letters from real estate clients. So of course I had to stop and look at it. After each closing we [...]
Posted: May 15th, 2008 under communication, customer feedback, customer service.
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