Archive for October 30th, 2009
Returning Phone Calls & E-mails
This week I volunteered to make some calls for my son while he was at work. One of them was to find out about a mortgage program that he keeps hearing advertised on the radio when he goes back and forth to work. So, I called. What I got was a recording telling me that [...]
Posted: October 30th, 2009 under customer contact, customer relations, customer retention, customer service, marketing.
Tags: advertising, customer service, marketing
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