No Tomatoes in the Salad – Whose Fault Was That?
Well, it was my fault, of course, because I didn’t buy them. But I’m going to blame the owner of our local grocery store.
It’s his fault, because he not only hired the produce manager, he keeps him on year after year. And because the guy is so rude and nasty, I detour around the produce department when he’s there.
I know, that’s silly. He isn’t going to bite me. But I don’t like going near someone who gives off such negative vibrations.
For about a year I tried hard to be friendly to this person, but it didn’t work. In fact, I think my cheerful “How are you today?” did nothing but irritate him. He always snarled an answer, if he bothered to answer.
Until recently, he was the only unfriendly person in that store. The managers and the checkers and the guys in the meat department are all cheerful. They’re all fun to visit with. Everyone but this man.
But now, sad to say, there’s one more who is showing the same surly attitude. And guess who he is… the produce guy’s assistant.
He was nice when he first started, but now I see the frown and he no longer has a cheerful answer to “Good morning.”
What’s the message here?
If you hire employees, pay attention to their attitudes – and not just when you’re watching. Ask other people about the treatment they get from the people who work for you.
Second – be careful who you associate with. You just might fall victim to letting someone else’s bad attitude rub off on you.
Posted: February 7th, 2010 under attitude, marketing.
Tags: attitude, marketing