Archive for February 8th, 2012
How to turn a cranky client into a lifetime fan
If you’ve been in real estate for long, you’ve had cranky clients. You’ve had transactions with glitches that were difficult. You may have even made some mistakes. You’ve also had some clients who couldn’t be pleased no matter what you did, but this isn’t about them. This is about the ones who had a genuine [...]
Posted: February 8th, 2012 under customer contact, customer feedback, real estate self promotion.
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