The Power of “Thank You”
Do you say “thanks” to the people you pay to do a job?
I’ve been following a blog thread this week that’s been a long gripe session about how rude people are lately. How they never say “Good job” or even a simple “thanks” to their writers, graphic artists, web designers, etc.
And it’s true. Most customers / clients don’t say thanks. They send payment and if they liked the work they get in touch the next time they need the services. Apparently they feel that since they hired the person, paying them for the work is all the thanks they need.
And maybe it is. BUT… Is that an excuse not to take that few seconds to show appreciation for a job well done?
If you stop to consider how you can brighten someone’s day with just a few words, isn’t it worth it? “Thank you” has become such an unexpected bonus that it leaves a strong feeling of goodwill – and a strong desire to keep pleasing that customer.
We’re all in a hurry. But those little words have a big impact. So find excuses and opportunities to say thank you. Thank the person who mows your lawn or gets your dry cleaning done on time. Thank your hairdresser for making you look nice and feel good. Thank the waitress who noticed your coffee cup was empty and refilled it without being asked.
Monetary payment is necessary, but “appreciation payment” is treasured.