Archive for 'appointments'
Communicating With Clients – Make it Easy on Both of You
Several discussions on Active Rain lately have touched on the problem of clients being upset when they can’t reach their real estate agent, clients calling in the middle of the night, etc. My thought was “Why not make it both easy and clear for both of you?” Why not send each of your clients an [...]
Posted: September 30th, 2011 under appointments, customer relations, customer service, expectations.
Tags: communication, customer service, real estate
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Marketing through your attitude about time
Have you ever considered how your attitude about time might affect the way customers – or potential customers – might feel about you? If you always have time for them – immediately, every time they call – they might think they are your only customer. And then they will wonder if they made the right [...]
Posted: February 20th, 2007 under appointments, marketing, time management.
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