Archive for 'customer contact'
Action You Can Take Today to Build Your Business
Want to do something today – right now – that will help build your business? If you have a pen, a piece of paper, an envelope, and a stamp, you can do just that. You can write a thank you note. In fact, you’ll do even better if you write a dozen thank you notes. [...]
Posted: March 1st, 2010 under business writing, communication, customer contact, customer relations, customer retention, effective marketing, inexpensive marketing, letter writing, marketing, marketing on a budget, professional image, public relations, real estate marketing, self-promotion, thank you notes.
Tags: effective marketing, follow up, law of attraction, low cost marketing, marketing, marketing budget, self-promotion
Comments: 2
Is It Easy to Buy From You?
Once again, household adventures lead me to marketing thoughts… A few days ago my oven started acting strange. I have a gas range and sometimes it would come on and sometimes not. I’d have to turn it on and off a few times to get it going. Finally, last night it refused altogether, so today [...]
Posted: January 22nd, 2010 under customer contact, customer service, marketing.
Tags: customer service, marketing, phone sales
Comments: none
Returning Phone Calls & E-mails
This week I volunteered to make some calls for my son while he was at work. One of them was to find out about a mortgage program that he keeps hearing advertised on the radio when he goes back and forth to work. So, I called. What I got was a recording telling me that [...]
Posted: October 30th, 2009 under customer contact, customer relations, customer retention, customer service, marketing.
Tags: advertising, customer service, marketing
Comments: none
Do You (or your employees) Make this Mistake?
Yesterday morning my husband asked me to make a phone call for him. This is normal – he doesn’t like to make phone calls, so the job has always fallen to me. I called, and after giving the message to the gentleman (?) on the other end, he said l “Have your husband call me.” [...]
Posted: August 18th, 2009 under business building, customer contact, customer relations, customer retention, customer service.
Tags: customer service, discrimination, gender discrimination, insulting customers
Comments: none
Marketing: Can you adopt the Chrsysler Mindset?
This morning I read a short article about Chrsyler and their new campaign to sell the new Dodge Ram pickup. Because of the price of fuel, truck sales are down – way down. But they aren’t giving up. Instead, creative officer David Lubars was quoted as saying “We know the amount of people out there [...]
Posted: September 17th, 2008 under ads, advertising, attitude, customer contact, e-mail marketing, effective marketing, inexpensive marketing, internet marketing, marketing, marketing on a budget, positive thought.
Tags: Add new tag, budget marketing, low cost marketing, marketing
Comments: none
Self promotion with class – try this marketing program
Just have to share something that looks like a good idea – and it’s an affordable way to maintain top of mind awareness with your most valuable contacts. Here’s the story, straight from an email I got from Christy McDowell: Send out Cards is an Internet Based contact manager that allows you to send real [...]
Posted: April 8th, 2008 under customer contact, marketing, self-promotion.
Comments: none

