Archive for 'customer relations'
Communicating With Customers a Two-Way Street
The following is about real estate, but it could be said for any product or service you sell. Listening to customers “want list” and learning the reasons why they want what they want will strengthen your communication – and help you close more sales! Quite often, when real estate agents think about communicating with customers [...]
Posted: May 10th, 2010 under communication, customer relations, real estate sales, realestate, sales.
Tags: communicate with customers, communication, customer service, listening skills in sales, salesmanship
Comments: none
Heads up for real estate sales people
What’s going on? Why are so many people interested in firing their Realtors? Is this a sign that Realtors are not marketing their listings, or is this a sign that Realtors are not communicating with their listing clients? The reason I ask is because an article that I wrote and posted to EzineArticles.com back in [...]
Posted: May 7th, 2010 under communication, customer relations, real estate, real estate listings, real estate marketing, real estate sales, realtor promotion.
Tags: advertising, effective marketing, marketing, real estate marketing
Comments: none
3 Simple Ways to Get More Local Business
Have you gotten into a rut with promoting your local business? Do you feel stuck with running the same tired ads in the newspaper or printing up sale flyers to insert in sacks when customers make a purchase. If so, business probably isn’t increasing at a very rapid rate. So try these three simple steps [...]
Posted: May 2nd, 2010 under advertising, customer relations, effective marketing, inexpensive marketing, marketing, marketing on a budget, self-promotion.
Tags: advertising, low cost marketing, marketing, marketing budget, marketing plan, self-promotion, small business
Comments: 2
Should You FAX Your Marketing Message?
In a word… NO. Not unless the recipient has given you permission and told you they prefer FAX communications from you. Back when I had the real estate office there was one particularly annoying sales person who wanted to sell us things like imprinted pens, notepads, calendars, etc. She also carried flyer boxes, sign frames, [...]
Posted: March 22nd, 2010 under customer relations, effective marketing, marketing, success strategies.
Tags: advertising, effective marketing, marketing
Comments: none
Action You Can Take Today to Build Your Business
Want to do something today – right now – that will help build your business? If you have a pen, a piece of paper, an envelope, and a stamp, you can do just that. You can write a thank you note. In fact, you’ll do even better if you write a dozen thank you notes. [...]
Posted: March 1st, 2010 under business writing, communication, customer contact, customer relations, customer retention, effective marketing, inexpensive marketing, letter writing, marketing, marketing on a budget, professional image, public relations, real estate marketing, self-promotion, thank you notes.
Tags: effective marketing, follow up, law of attraction, low cost marketing, marketing, marketing budget, self-promotion
Comments: 2
Web Marketers: Offer the Proper Links
When you offer products in an e-mail or in an article on your blog, are you sending your readers to the proper page to buy those products? I just read an email about making your own facial scrub, and it sounded interesting so I went to the website and found the recipe… so far so [...]
Posted: January 11th, 2010 under customer relations, customer service, e-mail marketing, effective marketing, email marketing, internet marketing, marketing, web marketing.
Tags: customer service, on-line marketing, web marketing
Comments: 1
Returning Phone Calls & E-mails
This week I volunteered to make some calls for my son while he was at work. One of them was to find out about a mortgage program that he keeps hearing advertised on the radio when he goes back and forth to work. So, I called. What I got was a recording telling me that [...]
Posted: October 30th, 2009 under customer contact, customer relations, customer retention, customer service, marketing.
Tags: advertising, customer service, marketing
Comments: none
Do You (or your employees) Make this Mistake?
Yesterday morning my husband asked me to make a phone call for him. This is normal – he doesn’t like to make phone calls, so the job has always fallen to me. I called, and after giving the message to the gentleman (?) on the other end, he said l “Have your husband call me.” [...]
Posted: August 18th, 2009 under business building, customer contact, customer relations, customer retention, customer service.
Tags: customer service, discrimination, gender discrimination, insulting customers
Comments: none
Respect my personal space – Please!
Ever meet someone who gets so up close and personal with you that you keep backing up to get away from them – and they keep coming forward to get closer again? It’s awful! And you could be doing it to your own clients, if you don’t understand that different cultures require different degrees of [...]
Posted: August 13th, 2008 under customer relations, marketing to multi-cultural, multi-cultural clients, personal space.
Comments: none

